SUPPORT
We're With You Every Step of the Way
SUPPORT
We're With You Every Step of the Way
Service request form
we are committed to providing the best possible service for your products.
Please download and fill out the request form below, then send it to us for a prompt response.
① The warranty period is 5 years from the date of initial purchase. (Online products may vary.)
Consumables, such as sensors, will incur charges regardless of the warranty period.
② Please send the product via courier or visit in person. The product must be sent as a full set, including the main unit and sensors.
For a smooth process, please download the service request form below and fill in the product status and basic information.
③ If you require on-site service, please contact our headquarters at 02-2108-8400 for consultation.
④ Please note that damage occurring during transit due to improper packaging will be charged for repair.
⑤ Shipping address for service items
- #1011, Hanshin IT Tower, 272 Digital-ro, Guro-gu, Seoul, Korea (08389)
- Customer support : +82-2-2108-8400
Service request form
we are committed to providing the best possible service for your products.
Please download and fill out the request form below, then send it to us for a prompt response.
① The warranty period is 5 years from the date of initial purchase. (Online products may vary.)
Consumables, such as sensors, will incur charges regardless of the warranty period.
② Please send the product via courier or visit in person. The product must be sent as a full set, including the main unit and sensors.
For a smooth process, please download the service request form below and fill in the product status and basic information.
③ If you require on-site service, please contact our headquarters at 02-2108-8400 for consultation.
④ Please note that damage occurring during transit due to improper packaging will be charged for repair.
⑤ Shipping address for service items
- #1011, Hanshin IT Tower, 272 Digital-ro, Guro-gu, Seoul, Korea (08389)
- Customer support : +82-2-2108-8400
